NAFCU among organizations calling on FCC to let companies call customers with vital information

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The National Association of Federally-Insured Credit Unions (NAFCU) is among several organizations asking the Federal Communications Commission (FCC) to allow companies to call consumers with vital information.

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Specifically, NAFCU and the trade associations oppose US Telecom’s petition to have the FCC reconsider certain aspects regarding blocked calls, including eliminating requirements on notifications when a call has been blocked. The FCC required voice service providers (VSPs) to use specific session initiation protocol (SIP) codes to notify the caller that its call has been blocked and a specific integrated services digital network user part (ISUP) code to notify the caller that its call has been blocked.

The groups are urging the FCC to ensure that notification is transparent and effective for callers, as required by the TRACED Act, by continuing to require VSPs to use session initiation protocol (SIP) codes 607 and 608, and integrated services digital network user part (ISUP) code 21.

They are also asking the FCC to identify one or more alternative standardized notification mechanisms that may be used ending the implementation of the SIP codes, should the FCC conclude that VSPs need additional time to implement the codes and map them to ISUP Code 21.

The association has continuously called for the FCC to protect legitimate callers and ensure consumers receive important information. NAFCU will continue its advocacy to ensure credit unions can contact their members regarding important, time-sensitive information without fear of litigation.

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